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Last update: May 25, 2015
  • Measuring Perceived Service Innovation Typologies in Retail Industry

    Measuring Perceived Service Innovation Typologies in Retail Industry

    MEASURING PERCEIVED SERVICE INNOVATION TYPOLOGIES IN RETAIL INDUSTRY Abstract Purpose : The primary objective of this study is to develop a scale that can measure service innovation from customer perspective in retail industry and secondly, to find how the developed service innovation measurement scale has an effect on predicting customer’s word of mouth (WOM) followed by testing the mediation effect of corporate reputation between service innovation and word of mouth. Methodology: The study followed the

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    Essay Length: 16,243 Words / 65 Pages
    Submitted: August 9, 2017 Essay by ritesh51
  • Reymond - Indian Physical Retail Stores Need a Reboot

    Reymond - Indian Physical Retail Stores Need a Reboot

    2.1 Problem worth Solving The problem we are trying to solve here pertains to retail store. We think that “Indian Physical Retail Stores Need a Reboot”. The brand we have chosen for this is Raymond. The e-commerce sites are taking away the market with various offers and engagement online. There are host of problem that retail store are facing today. Today’s consumers, so called Omni-consumer, don’t follow the conventional consumer decision journey path. This is

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    Essay Length: 3,816 Words / 16 Pages
    Submitted: January 15, 2018 Essay by SHUBHAM PRASAD
  • H&m - a Swedish Retail Company

    H&m - a Swedish Retail Company

    1. H&M is a Swedish retail company who main selling point is selling fashionable items at a cheaper price. H&M runs about 1800 shops today in more than 34 countries . - The H&M group is a global fashion and design company related to Al Shaya Group, with the brands H&M and H&M Home, COS, & Other Stories, Monki, Weekday Cheap Monday and ARKET. Each with its own unique identity, all the brands are united

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    Essay Length: 887 Words / 4 Pages
    Submitted: September 11, 2018 Essay by uniquers

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