Based on Games' (2007) Article

Based on Games' (2007) article, Norwood Health Systems implementation saved the company from bankruptcy they have develop medical records system where users can create scheduling for patients, electronic signatures, video conference and telemedicine network they still are trying to improve the system with data reorganization, transportation, and also by making it more secure; what led to this changes was they had fewer than dozen computers at 20 locations for 570 employees, and a useless central computer they were shuffling thousands of papers mailed or faxed from physician, to physician also from location to location on more than 3 countries. Changes needed to be made the corporation got help from Radakovich he had experience on the industries working with advanced technologies with the implementation of the scheduling and electronic digital signatures system the improvement on the EMR Northwood is more efficient, saves the company money, and provides better quality care. They still needed to make more changes to be more efficient, a decision was made to change PCs network. This it was a hard decision because PCs had been essential to their transformation; the main problem they had was the network for all 19 locations made data management difficult, also clinicians were not saving their files to the, instead of the server this can led to a problem when it comes to protecting patients privacy is made it imposable to track who was acceding those records, this can also cause data to be lost as record were not saved on the server that was backed up nightly, because hard drives are not reliable for backups , Norwood was also having bandwidth issues that was causing delays on clinical reports. The tried to fix this issue with phone lines doing overnight downloads data the drawback to this was transmissions will failed sometimes overnight leaving them without updated information this lead to low quality care and potential liability additionally it could take hours to diagnose a problem. Norwood decided to choose thin client technology, the way it works all data gets processed on a central server computer no longer required to have a hard disc drive. They began by purchasing Microsoft Windows and Hewlett Packard Prolight servers, the next step was to install thin clients and substitute PCs all information is centralized on severs headquarters data can be access easily and quickly from all facilities no matter where or at what time personal is working; the system crates backup among servers in case of server failure; the user will be routed to different severs to ensure information is available when needed and ensures patients records are secured if updates need a technician can conduct this tasks in minutes from headquarters there is no longer need for a full time IT technician to fix each PC and they can also monitor work that has been completed, Northwood new structured Query Language SQL platform is more flexible, it allowed employees