Bendigo Bank (for Year 12 Use)

VCE Business Management Unit 4: Managing People and Change

Area of Study 2 'The management of change'

Bendigo Bank - A case study of change management

Instructions: This is a project that must be printed out and handed to me on Thursday 15th September.

Complete it by:

* Reading the material on the websites given below

* Answering the questions in this document.

Question: Where does this study of Bendigo bank fit in with our overall study of 'The management of change'?

Answer: Through studying Bendigo Bank, as one example of an LSO, we will gain more insight into how this organisation:

* is in a process of keeping pace with changes taking place in its business environments and broader society

* applies changes to its internal environment

* adapts to and manages these changes through its practices and policies

The change issues you will learn more about in this unit of work are 'Business Ethics' and 'Corporate and Social Responsibility' (CSR).

Part 1: Background to Bendigo Bank.

Go to: http://www.bendigoadelaide.com.au/public/about_us/index.asp

1. What are the business activities of the Bendigo and Adelaide Bank Group (BABG)?

See also 'Our brands' http://www.bendigoadelaide.com.au/public/about_us/group_companies.asp

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2. Is the Bendigo and Adelaide Bank a large-scale organisation? Give evidence.

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3. BABG's vision: What does the vision statement tell us? What to you seems to be emphasised in BABG's vision?

http://www.bendigoadelaide.com.au/public/about_us/our_vision.asp

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Part 2: Business ethics

4. Define 'business ethics' (see Somers Dictionary and Jacaranda p262)

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5. The BABG site has an extensive 'Corporate Governance' section. Go to this part of the site now:

http://www.bendigoadelaide.com.au/public/corporate_governance/index.asp

a. What is corporate governance? (see Somers p.397)

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b. Explain the following areas of corporate governance. That is:

* what (activities, actions or behaviour) is being governed (with BABG) policy rules?

* to whom (which groups or individuals) does this policy apply?

Board policy

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c. Dispute resolution policy ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

d. Reporting of concerns policy

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6. Read the following extract from the site's Code of Conduct policy

Code