Business and Culture

How should you handle the introduction, greeting, and handshaking?

The female boss should enter the room followed by myself. We will both be wearing neutral colored conservative dresses with flat shoes. The Chinese businessman will introduce himself whom my boss will respond to with "Hello, we are pleased to meet you" and begin to formally introduce herself as Manager Johnson and myself as Mrs. Fowler. I will not attempt to introduce myself as it would be considered rude. We will wait for him to initiate a handshake at which time my boss will first shake his hand gently and then myself.

How do you exchange business cards?

Following the introduction it is expected exchange of business cards. It is important to have business cards that are printed on sides; one in English, the other in Chinese. These should include: Company Name, Personal name, title, fax and email. They should be clean, neat and printed in gold lettering. The exchange will occur one at a time standing up and holding the card on the corners with both hands with the Chinese side up. You will hand your card carefully showing him respect, you will show the same respect when accepting his card. Once I receive the card I will need to study it prior putting it on the table, showing interest by reading the details; if I had collected more than one business card, I would line them up in vertically in order of seniority going down on the table (NBC Universal, Inc, 2008). The culture coach informs me that they should never go into a pocket, get written on and that showing up without business cards could possibly cause irreparable damage to the business relationship.

How do you explain your position and your boss's position?

Provide job description information to explain the positions and how they fit into the organization. Provide information about our educational backgrounds and experience beginning with my bosses, along with other credentials for which she earned her position.

Where should you take him to lunch, and when?

The best way to decide what time to go for lunch would be to directly ask our Chinese colleague what time he would prefer; midday or early evening. Once a time is determined, chose a quiet restaurant with a menu that has a wide variety of choices, which could provide either light or heavy meals. It is not acceptable to discuss business at lunch, until the end. The guest may drink and offer toasts but it is not acceptable for women to drink and should toast with juice

Should you exchange gifts?

It is not appropriate to exchange gifts at the first meeting. Once you have met it is appropriate to exchange gifts if you are invited to a meal.

How will you begin business discussions