Case Study Gender and Organisations

Issues arising in the case

The car park incident for Dillon is just one of numerous experiences of racial bias in the Fuller Fenton organization. The co-worker commenting on his wife's skin colour to the more serious issue of been removed from the Texas team are evidence of discrimination in the firm. Fuller Fenton is predominantly white and is trying to change people's perception of the firm.

The new vision for the firm is one of diversity and versatility which is clearly is not being put into practise. This racial bias culture is rampant within the organization. Otherwise the majority of the African - American partners and associates would not be so outraged by the car park incident. These grievances are obviously bubbling beneath the surface and need to be addressed.

The Texas incident was well known throughout the firm as it was one of Dillon's colleagues which confirmed his suspicions. Jack as a leader has implications in this instance. The value of the client was worth more than that of a valuable member of staff. Jack as a managing partner should be an advocate for the firm's policy of diversity.

The fact that he allowed this to take place sends out a very bad message to the rest of the employees. The car park incident has just highlighted the more serious which need to be resolved within the organization.

Issues from each party's point of view

The car park incident occurred due to Dillon and Hope having underlying psychological issues. Dillon feeling overwhelmed with the organisations racial bias. Hope dealing with her safety concerns due to her friend's past experiences of mugging combined with her husband's attitude.

Looking at the incident from Dillon's perspective it was a momentary lapse in judgment. He should have used his own card rather than following Hope in. There is no justification for Dillon not adhering to security procedures. The fact it was Sunday might have influenced these actions. However once he had shown his identification Hope could have responded differently. Hope had Dillon stereotyped on his race and his attire.