Case Study: Selecting Patient Escorts

Case Study: Selecting Patient Escorts

Read and refer to "Case Study: Selecting Patient Escorts" on pp.265-266 of your textbook.

Imagine that you are City Hospital's HR manager and have been called upon to overhaul the patient escort selection process. Write a paper in which you address the following topics: (Include both the question and your answer as shown below.)

1. The components you will include in the new selection process.

For employment, when the hospitals oversee recommendations, it is helpful not to utilize families as the lone recommendation. Even though worker recommendations are excellent recruiting apparatuses to obtain a stable group of candidates and are frequently regarded the valuable basis, maybe using worker recommendation could be an inducement for hospital personnel to submit other excellent applicants if employees are held more liable and acknowledged for their recommendation. Throughout the recruiting procedure, the hospital must communicate a former manager who had an opportunity to monitor the working of the applicant in comparable circumstances or ask for three professional recommendations instead of family or friend recommendations. Likewise, in the occupation categories, recruiters ought to include preferred traits for instance the character factors employers are looking for such as friendly, politeness, etc., therefore that applicants have a respectable impression of what the hospital is looking for and anticipations are transparent from the beginning.

Furthermore, I advise the hospital to apply biographical information. Biographical data entails of accurate enquiries about work and life occurrences, in addition to feelings, ethics, and viewpoints. The questionnaire will request matters concerning to private and life occurrences that be able to offer the hospital important evidences about the candidates' viewpoints. The biographical data is a safe forecaster of capabilities since previous performance is frequently the safest forecaster of potential conduct. Furthermore, the hospital will be capable to gauge their motivational attributes founded on former life understandings and the applicant's personal decision.

Additionally, hospital should employ a weighted application empty. This is a method for marking application sheets. This will be valuable because the hospital accepts numerous submissions since the job requirement is relaxed and the wage is not bad. This will assist the hospital to limit the list of candidates to simply the best qualified applicants and permit recruiters to concentrate their effort and time on these most qualified applicants. Likewise, this is important to hiring and HR because of the excessive attrition level for patient escorts, as reducing the tenders to the most qualified applicants will reduce turnover or applicants who are not qualified for the jobs.

2. The means or criteria by which applicants will be assessed.

"Selection