Corporate Strategy

Implementation

In order to improve the environmental condition and level of performance of the restaurant, an on job education should be provided to the staff, on job training is implemented on the site and conducted by experienced supervisors. The training programme is closely related to the job, the skills and knowledge learned by employees are relevant to the job. Therefore the new employee can pick up the job very quickly. Moreover the training lessons can be hold regularly to update the knowledge about working process and gave talk to increase the awareness of personal hygiene. Staffs are educated to maintain a clean and comfortable environment for customers. Managers can conduct shop visit without any notification to evaluate the cleanness of the restaurants. Marks and grade will be given in the evaluation report according to staffs' performance. Rewards will be given to the tidiest restaurant. Those below standard will be received warning.

To ensure the food safety and increase the food quality, there should be a strict discipline in handling, preparing and storing the food in a proper way to prevent food poisoning. The safety of food is paramount to the health and well-being of consumers. A detailed food processing procedure should be clearly presented to the staffs and written in the transcript. The use of transcript helps reminding them some of the importance steps. Workers should follow the steps strictly to ensure the quality and safety of the food. Supervisors should monitor the process closely to inspect carefully in random basis. A research and development team is built to create more innovative receipt every week to provide large variety of food and keep fresh to the customers. The team closely monitored the flow of food processing in order to maintain the best quality of food and differentiated from the keen competition.

To obtain ethical business behavior, Fairwood can provide a code of ethics which is a written statement of the standard of behavior for its staff. It provides specific and clear criteria for daily action of all staff so they can know what should be done and what should not be done in particular situation. To improve the business image to public, Fairwood can do charity works and contribute to the society. The business can provide employment opportunities to the disable to show the caring and responsibilities to society.

Implementation

In order to improve the environmental condition and level of performance of the restaurant, an on job education should be provided to the staff, on job training is implemented on the site and conducted by experienced supervisors. The training programme is closely related to the job, the skills and knowledge learned by employees are relevant to the job. Therefore the new employee can pick up the job very quickly. Moreover the training lessons can be hold regularly to update the knowledge about working process and gave talk to increase the awareness of personal hygiene. Staffs are educated to maintain a clean and comfortable environment for customers. Managers can conduct shop visit without any notification to evaluate the cleanness of the restaurants. Marks and grade will be given in the evaluation report according to staffs' performance. Rewards will be given to the tidiest restaurant. Those below standard will be received warning.

To ensure the food safety and increase the food quality, there should be a strict discipline in handling, preparing and storing the food in a proper way to prevent food poisoning. The safety of food is paramount to the health and well-being of consumers. A detailed food processing procedure should be clearly presented to the staffs and written in the transcript. The use of transcript helps reminding them some of the importance steps. Workers should follow the steps strictly to ensure the quality and safety of the food. Supervisors should monitor the process closely to inspect carefully in random basis. A research and development team is built to create more innovative receipt every week to provide large variety of food and keep fresh to the customers. The team closely monitored the flow of food processing in order to maintain the best quality of food and differentiated from the keen competition.

Evaluation

The efficiency of the R&D team can be measured by the response of customers. The R&D team put all efforts in monitoring food quality and design innovative receipt to the customers. It can measure the number of times