Giordano Swot Analysis Outline
Essay by people • February 29, 2012 • Case Study • 665 Words (3 Pages) • 2,612 Views
Giordano SWOT Analysis Outline
Strengths
1. Strong Brand Equity in HK
* Started in HK in 1981 and grew to become one of the largest world-wide retailers- GD, first and foremost, a HK brand
* Record sales and growth in HK, one of the most popular brands in HK allowing GD to go global (recognized in 30 countries)
* Focus on Innovation and appeal to people's emotion- "basic, value, essential"
* Awards: American Service Excellence Award, ISO 2002, People Devlopment Award, Caring Company Accolade, etc
2. Diversified Positioning
* GD has five brands (Concepts, Ladies, Junior, Blue Star, GD) accessing different segments of the market
* This diversification can hedge against underperforming brands and the inherent risk associated with the fashion/retail clothing business- ie: change in consumer preferences/trends as influenced by the macro environment
* Different brand lines allow GD to retain customers who's preferences may change (GD Concepts) thus increasing brand loyalty
3. Geographic Advantage
* Main operations located in HK; allows GD to be close, responsive, and dynamic to the HK market
* In 2008, GD cut cost by closing 10 stores underperforming stores (overall saw per store sales increase to 9000M HK.
* New Line: "Cheer You Up" expresses encouragement and optimism in response to the Financial crises- HK's economy hit hard
* New Design Center in Donguan, in between HK and Goungzhou increases efficiency and shortens product lead time
4. Operationally Efficient, Effective Cost Controls, and Solid Financials
* Able to navigate the financial crises
* Asset Turnover/Inventory Turnover 23 days
* Liquidity and Solvency (current ratio: 2.3), 426M HK on hand
* GD capital structure:
* Strong IT Inventory tracking system= good communication between suppliers and stores
5. Good customer service/employees
* Stringent selection of employees that under go structured "attitude training", incentive pay, rotational on the job training, periodic evaluations.
* GD's decision makers are from HK and understand the HK market
* Top service awards
* Meritocracy: Remuneration compensation packages are competitive and align company and employee interest. Incentive pay and stock options.
6. Product offers superior quality for the right price
* Good quality, style, and message. GD tries to bridge an emotional tie with consumers and their brand. Comfortable, stylish, affordable
* Strong inventory IT tracking system;
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