Hrm 319 Final Exam

HRM 319

Final Exam

Instructions: Please use the separate answer sheet provided to list your answers the questions below.

Once completed, submit the answer sheet to the Gradebook, Final Exam.

1. The reasons that outsourcing makes business sense include:

a. HR can focus on more strategic business issues

b. It will save money by reducing the HR staff.

c. Both A and B

d. None of the above

2. Web-based HRIS changed the delivery paradigm for serving HR customers by:

a. Enabling customers to serve themselves anytime from anywhere in real-time

b. Allowing HR staff to stop assisting customers that can serve themselves

c. Neither A nor B

d. Both A and B

3. Which is NOT one of the top 10 most important things when evaluating HR technology outside the United States?

a. Lack of funds and burdens on government social security schemes are shifting responsibility for financial planning to employees and employers.

b. Mergers and acquisitions are creating global companies with increased need to capture data on their new employees.

c. The structure of the HR function has evolved from a different starting point than that of U.S. organizations. Historically, the role was a country-based one.

d. Data protection laws less strict in Europe and in some other parts of the world, reflecting current and historical concerns about storing personal information.

4. In order for a website to help employees visualize the "deal" that they have with their organization, the website must be constructed carefully and with attention to deal, including which of the following?

a. Built on a strong base of information sharing and knowledge management, adding features and functionality to create ongoing interest in the site

b. Structured to serve as a cohesive source of information about all the plans offered to an organization's various constituencies

c. Designed to minimize administrative costs and hassles while maximizing communication

d. All of the above

5. How is a HR Service Center impacted by failing to implement a change management program at the start of a HR Service Center creation project?

a. Structured to serve as a cohesive source of information about all the plans offered to an organization's various constituencies

b. The impact will be positive; employees will view the service center as credible.

c. There is no impact; Change management is not a part of the implementation.

d. None of the above

6. As a component of recruitment, sourcing and attraction asks the questions

a. What talent do we need?

b. Who has the right talent, where are they, and how do we get them interested in joining our organization?

c. How do we identify, evaluate, and select the right people?

d. How do we move people into, around, and out of the organization?

7. A Return on Investment (ROI) analysis