Human Resource Management

INTRODUCTION

Human Resource Management employs training and development as its feature that enables an organization to train its employees according to the requirement of the organization and polish the skills. "Training activities are designed to improve human performance on the job the employee is presently doing or is being hired to do" (Nadler, 1970). Development is concerned with the overall growth of the employee. The employees in an organization need to understand the job and its importance. Many a time’s learning occurs simultaneously with the job, but it is the obligation of the employer to provide on the job training to improve the skills of the employee as well as improve overall performance. Training and developmental activities in an organization affect the work performance of the employee and ultimately the firm. A company that efficiently manages its employees and provides training for its employees in different areas like the technical training, induction training, leadership training, cross cultural training etc. is supposedly to lead as a front runner in their business.

RESEARCH MOTIVATION AND BACKGROUND

While going across various topics to study and explore, the impact of training and development on the job satisfaction came across as an appealing concept to verify if these factors play a major in the mind set of an employee. This report proposes to understand the impact of training and development on employee performance with special reference to Technology sector. Training helps an employee acquire more skills and capabilities that help improves their performance in the job; training also makes them proficient in the job. While developmental activities focus on learning new things which provide them new options to grow in the organization. Training and development models are explained with the help of learning theories viz. two factor theory, behaviorist theory and humanist theory. All these theories are concerned with the teaching and learning process of the employees. There are the main approaches to training which are adopted by organizations while deciding on the type of training delivered to the employees namely, traditional, experiential and performance based approach.

The continuous learning activities, professional and personal development in a company makes the company become successful in its industry and marks its presence in the world. These days most of the companies gives due consideration to its employees and provides training in areas that make the employees well versed in their field. They have pre-defined framework for the continuous improvement of the employee and provides opportunities for their growth. Companies perform these trainings in various ways. For example Infosys has various departments dedicated to training wing.

Education and research department - This department provide technical training for the new recruits. Quality process training- the company is keen on making its employees understand their role in the organization; this department provides training clarifying the roles. Managerial programs and personal effectiveness- This department provides training to the managers in improving their skills and capabilities as managers, improves their leadership skills and induce team spirit in the organization.