Interactive Communications

INTRODUCTION

The way that people interact within their organizations has changed dramatically within the last couple of decades. With the onset of so many facets with computer-related communication technologies, so many people have been able to keep in touch so much easier and business can be done in such a quicker manner. This type of communication has allowed for people who would otherwise be able to not communicate to do so from anywhere in the world. By speeding up the process business has been able to have a non-stop working mentality and to boost production that was before not possible. It has also allowed for individuals to not only be in touch with one person, but several people in that one instance. Although this type of communication has been a great way to get information anywhere around the world in the matter of seconds, it does have problems and will thwart how business is done. In this article we will go over what interactive communication entails in today's world and how it has greatly appreciated how things are done. It will also go over how things can be depreciated and how to fix those kinks in how business is done.

Dominant languages and dialects spread widely, and lead to the gradual extinction of other tongues... A struggle for life is constantly going on among the words and grammatical forms in each language. The better, the shorter, the easier forms are constantly gaining the upper hand... The survival and preservation of certain favored words in the struggle for existence is natural selection. -Charles Darwin (Fay, Garrod, Roberts, & Swoboda, 2010)

Interactive Communication and what it defines

The process of being able to communicate with one another has changed so dramatically that it has become harder to even be able to define Interactive Communication. Ever since the invention of the computer, internet, and cell phone we have been able to completely change not only the way we speak with one another, but have a definitive definition. The closest that we can come to in having a definition is as follows: Simultaneous or 'real time' exchange of information over a transmission medium, such as during a telephone conversation, video conferencing, or internet relay chat sessions. (WebFinance, Inc., 2011)

(Mortensen, 1972)

Human communication has always been central to organizational action. Today, the introduction of various sophisticated electronic communication technologies and the demand for faster and betters forms of interaction are visibly influencing the nature of [Interpersonal] Communication. (Luthans, 2011) With individuals using this type of interaction there are many things that go missing when speaking to one another. One of the major aspects when speaking to another person is the "control" within that conversation. Within this aspect a person has the control of the who, what, when, where, and why of that conversation piece. Another major aspect that is considered when communicating with another individual is the flexibility. Flexibility is the degree to which a system is readily changed or changing, yielding to influence, and capable of responding to, or conforming to new and changing situations. (Rogers & Allbritton, 1995) Before the onset of these types of communication pieces (computers, cell phones, etc.) people would usually speak face to face and be able to grasp concepts much better because of the use of facial expression and body language. Now that these instances have been replaced, it has changed how people interact with one another.

Interactive Use in Organizations and its Effects

Within an organization most communication is done through a vertical communication process rather than a horizontal process. Most employees will rely on talking with those who are of equal status. This is due to a feeling