Negative Perceptions

Negative Perceptions - There are a number of misconceptions about what resistance to change is, who resists it and why? Change is crucially determined by one's perspective(s). Within an organization the same holds true with leaders, managers, and employees who shape the climate and effectiveness of an organizations working environment. Perception is the way we all interpret our experiences. It is closely related to attitudes and a person's existing beliefs, attitude, motivation, and personality. "People do not in fact do what serves their values. They do what they perceive will serve their values. In the work place, when employees and employers have very strong differing perceptions about quality, quantity, schedules, etc, it becomes very difficult to accomplish meaningful objectives. In other words, a person is confronted with a situation or stimuli. The person interprets the stimuli into something meaningful to him or her based on prior experiences. However, what an individual interprets or perceives may be substantially different from reality." (Otara, 2011). A clash of values and attitudes between bureaucratic and interactive social characters can cause significant interpersonal and intergroup conflict at work as we see exemplified in Mike Barnett condescending attitude towards Steve Jackson and his skewed perceptions of Steve's BSO software project being an inferior project - a huge mistake that will only slowdown workflow and increase problems; contrary to successful tests performed and the BSO software project receiving support companywide from evaluation professionals, consultants and department leads, and the clear opportunity it presents for Western Construction Group to remain competitive with industry standards and amongst major competitors.

Absence of Ethical Code of Conducts - Within an organization ethical code of conducts are beliefs about what is right or wrong in a work environment. They provide a basis for judging the appropriateness of a behavior and a guide for people in their dealings with other individuals, groups within an organization. In the readings, we saw a lack of an ethical code of conduct and instead saw an approach to change compliance that emphasizes power and political play within an organization. This was destructive and lead to unethical behaviors, dissatisfied employee and a hostile work environment. It was very clear that Luke William's passive approach in dealing with the friction between Steve Jackson and Mike Barnett was unethical. A great example shown was in the insulting and demeaning email content from Mike Barnett which was forwarded by Luke Williams without explanation, or regard for Steve and the effects such an email can have on an employee's moral and confidence.