Office Management
Essay by people • December 4, 2011 • Exam • 640 Words (3 Pages) • 1,772 Views
Review Test Chapter 17 - Other Workplace Productivity Systems
Instructions
* Question 1
1 out of 1 points
On-demand copying best describes
Answer
Selected Answer:
c.
decentralized copying.
* Question 2
1 out of 1 points
Duplex scanning allows both sides of a two-sided document to be scanned in a single pass.
Answer
Selected Answer:
True
* Question 3
1 out of 1 points
Two examples of special features you can have installed on phone systems are automatic callback and speed calling.
Answer
Selected Answer:
True
* Question 4
1 out of 1 points
The financial condition of a business at a particular time can be found in the
Answer
Selected Answer:
b.
balance sheet.
* Question 5
1 out of 1 points
Users of copier systems generally prefer the decentralized approach because it is more convenient to have on-demand copying.
Answer
Selected Answer:
True
* Question 6
1 out of 1 points
The best long-term option for reliable document imaging storage and the one that can be accessed thousands of times is called
Answer
Selected Answer:
d.
DVDs.
* Question 7
1 out of 1 points
Voice mail options enable phone systems to answer and route calls, direct inquiries, record messages, and provide general information to customers and vendors.
Answer
Selected Answer:
True
* Question 8
1 out of 1 points
Registered mail, express overnight, and certified mail describe some services offered by
Answer
Selected Answer:
b.
the U.S. Postal Service.
* Question 9
1 out of 1 points
Phone companies find it an irritation to offer numerous business services to the customer.
Answer
Selected Answer:
False
* Question 10
1 out of 1 points
Document imaging is the conversion of paper documents into electronic images on your computer.
Answer
Selected Answer:
True
* Question 11
1 out of 1 points
Fax machines have replaced the U.S. Postal Service.
Answer
Selected Answer:
False
* Question 12
1 out of 1 points
If you spend a lot of time providing the same information to many callers, you should not consider installing voice mail.
Answer
Selected Answer:
False
* Question 13
1 out of 1 points
Centralized copy centers can save organizations money by limiting the number of individual copiers needed and
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