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Psy 320 - Workplace Motivation

Essay by   •  July 14, 2011  •  Case Study  •  1,227 Words (5 Pages)  •  1,933 Views

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Workplace Motivation

Jesca Malabed

PSY320

July 7, 2011

Del Royer

Workplace Motivation

Motivation in the workplace is one of the most key aspects of a superior management. Motivation is a tough and complex issue unless it is understood and handled effectively ("Workplace Motivation,"). Several times a manager/s of an organization asks their selves on how they can motivate their employees to be more productive and efficient because employees are the most important asset of a company. Organization or corporation thinks that without a positively motivated employee's; companies are not going to provide excellent customer service or high-quality products. In addition for a company to be considered successful not they only need to provide exceptional customer service or high-quality products but also their employees should be positively motivated.

Motivating an employee can be a challenging task, and it is the management's responsibilities to understand and learn how to motivate their employees. There are different ways to motivate employees; employees may be motivated through rewards, incentives, and recognitions. In every organization there is a reward or incentive programs to keep their employees motivated and work harder. Also there are employees who are intrinsically and extrinsically motivated. Intrinsic means an employee is self motivated and they do the job because the employee enjoy doing the work and extrinsic means the employee do the job because they have to do it or they obtain a reward for doing the task.

In this paper I will examine how various motivation strategies affect productivity at my work; I work at a retail store. There are different departments at my job where one individual can work. He or she can work in the front end, inside garden, outside garden, paint, home décor, electrical, plumbing, building materials, millworks, flooring, and appliances. I work in the front end and I am a front end supervisor. The front end department basically is the cashiers and the loaders. The retail corporation considers the front end as the first and last impression. In addition I will discuss first the management employee relationship and motivation strategy and second the corporation strategy.

First is the management employee relationship. Numerous numbers of people at my job is not motivated to work and the reason behind that is the management. I do not see any motivation strategy from some of the managers. Motivated managers lead the best. For example, one of the managers will ask you if you could do this and that, and some will just say do this and that. Second example is some managers will acknowledge your presence by greeting you and giving you a positive encouraging acknowledgement to increase your esteem then give you instructions what to do or where to go, and some managers will acknowledge your presence but in a way that you will feel less needed and wanted. As an employee I feel more motivated to work because of the manager who will say could you do this and that, and to the manager who will acknowledge my presence by greeting and giving me a positive encouraging acknowledgement. So the type of person who leads is very important, maybe the need for psych evaluations periodically should be part of a manager's monthly evaluation. The need to please is part of all our human natures, sometimes it is co-dependently, sometimes it is out of admiration, or the need to impress. Managers who exhibit high leadership will be able to relate to cashiers, loaders, and specialists with a sense of truthfulness.

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