Remington Peckinpaw Davis Problem Definition

Remington Peckinpaw Davis Incorporate is under pressure because of harmful media attention and consumer assurance is low. The customer confidence is poor because of severe technological opportunities. The consumers cannot gain access to their financial records and unable to make any financial dealings. The company has since been charged with various damages. The stress of penalties combined with the project team's lack of communication and constant bickering between them. Poor leadership is intensifying the situation and a need for effective guidance is imperative for project success. Leadership should explain the benefits of the vision to ensure unity and better communication between team members. In this document the subject to explain is alternative solutions, create a strategic plan, and implement solutions to achieve Remington Peckinpaw Davis' requirements and objectives.

Issues and Identification

The lack of controlled processes is a major challenge for Remington Peckinpaw Davis. Poor control processes caused a decrease in project control. The organization failed to predetermine a budget prior to the start of the project. Not establishing a budget created a difficulty in identifying or measuring project deliverables. Unable to monitor the budget effectively caused a decline in the key performance indicators. A decrease in key performance indicators increased the use of available resources and costs.

RDP has many project management tactics and computer software programs that can assist in improving project management. Describing the project, create a diagram outlining each phase of the project, and identifying the risks will plan for a successful project outcome. Establishing these steps will assist in emergency planning. Emergency planning allows for possible adjustments throughout each phase and has possible solutions in place to resolve issues quickly. Resolving issues in a timely manner decreased company expenses, keeps the project on track, and reduces the amount of costs. If the project requires a time extension, emergency planning reduces the amount of unnecessary resources. The project manager is responsible for monitoring the status of the project, implementing control processes. The project manager must also maintain communication as he or she is the first point of contact for any project changes.

Stakeholder Perspectives/Ethical Dilemmas

The project managers and leadership are not communicating effectively. In a "September 18, 2006 Phone call from Peter Snead to Sam Remington Sam: I've been hearing a different side of the story, Pete. I'm told that you folks are spending all of your time arguing about whose ideas are better," (University of Phoenix, 2011, p. 4). Both parties will need to put away disputing over, which side has better ideas for the benefit of customer satisfaction.

Frame the "Right" Problem

Remington Peckinpaw Davis must recognize that the goals of the project be the primary objective. The first step in putting the organizations objectives first is to identify the goals. The second step is to pre-determine the projects budget for each phase from beginning to end. Last, pre-establishing the budget will allow the project manager to allocate resources throughout the project. If the project uses all of its resources, the pre-established budget should include additional funding for unexpected cost increases and purchasing additional resources if needed.

Describe the "End-State" Vision

The result is to have RDP capable of troubleshooting existing computer and technological software issues and determine a resolution in a timely manner. The organization can focus on creating an Internet trading website once the company resolves its software issues. The website will reduce the negative consumer feedback because the website will meet the needs of the customer. The existing customers require an online option to plan retirement needs and an improved online trading website will deliver those requirements. Planning retirement options is an important piece to the organization's present consumer base.

Alternatives and Benchmarking

The project has no clearly defined description and lacks direction. No controlled processes were in place at the beginning of the project. The new staff member lacked project management knowledge and experience in heading a project or leading a project team. An efficient project manager knows the initial step in starting a project requires creating a chart. The chart will outline the project requirements, an itemized list of expenses for each phase, and the needed resources from start to finish.

Verizon Wireless employs licensed project managers from an outsourcing company to lead every large project. Management combined with project managers ensure projects have status reports and each staff member knows his or her role and what responsibility he or she has to the project. The project is kept on time for key deliverables and an open line of communication is kept to keep everyone abreast of any issues and necessary adjustments. Benchmarking strategies will assist the organization in identifying areas of improvement and project issues that need urgent consideration.

Evaluate the Alternatives

This most appropriate way to resolve the issues listed in the scenario