Renault Trucks Strenghts
Essay by shallah • December 3, 2013 • Essay • 256 Words (2 Pages) • 1,305 Views
CUSTOMER INTIMACY
Renault Trucks build strong and sustainable relationships with its customers. We CARE about our customers. We listen and observe them in order to understand their needs:
"At Renault Trucks we listen to you, we know you, we understand and answer your needs, not ours".
COMMITMENT
Because Renault Trucks know its customers' needs, we can keep our promise to provide rational working tools adapted to the customers specific usages. Customers TRUST Renault Trucks.
"At Renault Trucks we keep our promises; we never let you down".
ROBUSTNESS
Robustness perceived in all products and services but also in all our tools, from communication to buildings, from training to maintenance. ROBUST solutions. Robustness also in our relationships with our customers and all partners.
"At Renault trucks, we don't built trucks we forge them so they can keep doing the job they were built for".
1894 - 1898: Marius Berliet and Louis Renault conceived their first vehicles and created so the basis of their group.
XXe: The BERLIET and SAVIEM (Renault) companies federate progressively different french actors of the truck industry.
1978: Creation of the Renault Vehicules Industriels company, by the merger of BERLIET and SAVIEM. The only french manufacturer of heavy duty trucks is a daughter company of Renault S.A.
1990: The American truck brand Mack definitively joins the group renault V.I. (sales relation since 1978).
2001: The Group Renault V.I. is taken over by AB Volvo. Renault V.I. is compelled by EC regulation to sell its 50% shares in Irisbus (joint-veture with Iveco created in 1998).
2002: The international company name Renault Trucks is adopted.
...
...