Soup & Pasta Case

1. Company Overview:

The Mission of the company is: "To be recognized as a leading provider of culinary solutions with authentic homemade taste".

The values are: Partnership, Cultural Diversity, Customer Satisfaction, Stay Ahead, Results Oriented, and Enthusiasm. "OneteamGo!"

2. What is ONETEAMGO!

There is not too much information about it but clearly looks like this company has started a deep transformational process, we don't know what is the previous situation and very few about the background of this family owned company. The chance looks like necessary due a "post cultural merge" requirement.

According the case, Antoni Oller, the African BU manager has asked Enrique to create a high performance team, driven by results. In the other hand, the General Manager decides to implement the OneteamGo! mission's values within the company.

OneteamGo! tries to put in practice answers to day to day basis decisions, implement this values is a requirement to go from words to actions: Partnership, Cultural Diversity, Customer Satisfaction, Stay Ahead, Results Oriented, and Enthusiasm looks like highly practical and easily measurable.

I detect as a target "the Look for Potential Synergies" within the business unit, so make this happen trough cooperation is a must.

In fact, Manager of the Africa BU complains about this lack of interaction, addressing it as problem that has to be fixed. So the question is why he is probably reluctant to develop OneteamGo!? Persuade Antoni to adopt management by mission as a way to generate his team's synergies.

3. ACTION PLAN

I. TRASCENDECE SENSE OF MISSION

As a first step Management should have to communicate directly to Antoni Oller and clarify any objection, suggestion and convenience to apply for the change trough OneteamGo!

It is extremely important to gain Antoni's support to the implementation of management by missions. He should be a driver and highly committed and interested as well, he realizes there is a problem and DM would to fix it. Suggest to Antoni to discuss with the general manager about the convenience to the cause in order to prioritize and commit to spread the message to all the area.

The success story stars with and from him, he should Share Mission with his subordinates and answer to them questions such how does my area contribute to the mission?

Per Professor's Pablo Cardona management by missions: "All managers lead a mission and promote this same spirit of service to his subordinates".

II. THE COMMUNICATION PLAN

This plan has to be covered within the whole deployment process of the mission.

The main aspect has to cover is what is the sense of urgency?