Tanglewood Case

Tanglewood Case

Acquire or develop talent

I would recommend Tanglewood to develop talent. In the case, they stated they hired people with managerial skills, but didn't hire them as managers. Tanglewood has a specific culture that isn't easily acquired. They prefer promoting within so they are familiar with the culture. If they develop talent from their recruiting, the newly recruited people will have a better understanding of the company and work ethics will reflect the culture.

Hire yourself of Outsource

Tanglewood should do the hiring themselves. Again, they have such a specific culture and way of doing things that it only makes sense for them to select who to hire. By outsourcing, they are giving someone else the power to hire and they may not know exactly what Tanglewood is looking for.

External or Internal Hiring

I would suggest hiring internally for higher positions. When Tanglewood hires a new employee with management potential, they still spend a period of time as a sales associate to understand the company. It's important for Tanglewood to trust their employees to do things their way. By hiring internally, Tanglewood will know who has the right potential to be promoted.

Core or flexible Workforce

Tanglewood should have a flexible workforce. Many people are attracted to a flexible schedule and employees are more willing to stay with the company. People are becoming increasingly busy every day and a flexible schedule won't limit the number of qualified candidates. For example, Google has a very flexible workforce. Google allows their employees to work according to their schedule, but they still get things done. They've realized that rewarding employees with a flexible schedule allows innovative ideas.

Hire or Retain

Tanglewood should retain their employees. With their culture, it will be more costly to hire new employees. They would need to train and develop talent within each new hire. This would take time and money. By retaining their employees and keeping them happy, employees will show their appreciation within their work.

National or Global

I would suggest Tanglewood to go global. As of now, they are hiring subcontractors, which is very expensive. By going national, they can cut their cost and use their resources for other functions.