The Impact of the Internet on Business

Business Computer Applications

The Impact of the Internet on Business

A fundamental new rule of business is that the internet changes everything! Internet technologies are altering the way every company, even the small ones, deals with its employees, partners, and suppliers. A digital system can transform businesses by energizing the three major elements of any business: customer/partner relationships, employees, and process. (Gates 72-73). Corporate Web Sites where customers can do business with a company are as essential as the telephone and a mailing address have been. Digital Technology can create a paperless office, replacing paper processes with digital processes liberating workers to do productive work. Electronic forms and e-mail have been used to streamline processes and replaces most (if not all) paper systems.

Customers want high-quality products at low prices, and they want them now. Every business, whether it is one that produces products and services or a supplier to that producer, has to deal with a market that demands not only speed but staying consistent with that speed. Information technology dramatically improves a company's competitive position.

The internet can be used to strengthen relationships with customers. Most companies use the internet to interact with their customers in ways that have never been possible before. From automotive dealers to travels sites and every possible business in between has used internet technology to promote their product.

Internet aided commerce has not been good for all businesses though, the digital revolution has been no less significant than the Industrial Revolution. We are being woven into the Web, which is destroying neighborhood bookstores, your travel agent, telephone company, stockbroker and Sony Records. (Chan) Companies who resisted the rise of technology have long been left in the dust in order to make way for the rise of more advanced corporations. These are the companies who understood the power of the Internet and how it could take their businesses to a whole new level.

Another positive impact that the internet has had on companies are the remote possibilities. Have you ever heard someone brag about going to work in their fuzzy slippers? Before the Internet, this did not happen. There are a number of careers now that require only a computer, Wi-Fi and an Internet connection for the worker to be up and running. More than anything, the bunny-slippers phenomenon affects businesses that are sole proprietors. But many businesses are exploring this new option, saving money on office space and allowing employees to work with people in different cities and countries (Trapani).

Perhaps, the most phenomenal of businesses working remotely would be those in the medical field who have had the opportunity to assist in robotic