Benefits of an Enterprise Solution

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Benefits of an Enterprise Solution

        An enterprise system solution is an integrated application software packages that support information flows, data analytics, business processes, and reporting in compound organizations. While enterprise system solutions are homogenously packaged, enterprise application software can also be personalized. Customized systems are developed to support a specific organization's requirements. These systems are used as a principal command center to help systematize the business and make decision making and reporting efficient.

        Enterprise system solution would help CIC to improve the customer experience by having data stored in a way that can be easily analyzed and quickly retrieved in order to answer customers’ questions. Secondly, Enterprise system provides better employee engagement across different functional operational areas. Making changing employment assignments less costly and disrupting. ES will also seed up the recruitment process by improving the communication and storage of employees’ information for future references.

Proposed IT Solution

        While many Software-as-a-Service (SaaS) HR systems are available, Bamboo HR, Zoho people, HR one, Employwise, and Zoho recruit are SaaS HR systems which will be efficient for CIC. All these software are a comprehensive package for HR solutions. Having a cloud connectivity makes it more reliable (Davenport).

How the Proposed IT Solution Meets the Requirements

        All the above named software provide for employer verifications, application processing, and employee benefit management. All these features are in synchrony with the requirement of CIC. The above-mentioned software fulfills all the requirements mentioned earlier. In addition, they provide access to the authorities as per their designations, making it a good approach for the installation of enterprise system solution.

Implementation Steps

        An ESS needs to be very critically examined before installation because it costs both time and money in the process (Verville).

1. Since the organization can know the exact equipment only after using the system therefore the application agreement should be  made, so that in future in case, if any customization is required the vendor is available.
2. CIC does not need to opt new hardware and telecommunication. Though some new accessories should be acquired, the company can manage to pay for that.
3. The vendor itself should initiate the configuration.
4. Company can go for alpha (pilot) testing of the system in initial standing phase to synchronize with the process.  Archived applications will be subjected to ESS application processing, the output will then be compared with initial output.
5. CIC will have to undertake proper employee preparation. The leaders should be trained on how the ESS works. The leaders will be able to manage the use of the new system. CIC may need to make some changes in the management structure. IT experts will be given priority to manage the system. New recruitment may be required. All the employees will be trained on the basics of ESS. This will help the employee to gain familiarity. The program for new employees will be adjusted to cater for the changes.
6. All the existing database will be secured and integrated into the new system. Any updates and collections will be provided by the vendor
7. The vendor will provide updates and corrections to the system. This should be agreed upon in the installation contract.

Conclusion

        Implementing enterprise system solution will definitely be advisable, at the same time, this move can be very challenging as well. CIC will benefit greatly from ESS implementation especially if done properly and timely. CIC will be able to manage its workforce efficiently giving it an upper hand in attracting excellent workforce. Customer satisfaction realized through ESS will help to expand customer base, enhanced flow of information will also enhance their consultancy capacity.