Communication Barrier of Gp in Bangladesh

AMERICAN INTERNATIONAL UNIVERSITY BANGLADESH

REPORT TOPIC:

Communication Barriers

A Study on--

Grameenphone

Course Instructor:

Mr. Azad Ruhul Amin

Faculty of Arts and Social Science

Department of English

American International University-Bangladesh

Group Members Name and ID:

1. Khan, Mufazzal Karim 07-09767-3

2. Asfaq, Md. Zahid 09-13914-2

3. Jaman, Md. Sakib 10-17736-3

4. Ahamed, Fatematuz Tamanna 10-17357-3

5. Islam, Nabila 10-17731-3

COMMUNICATION BARRIERS

IN GRAMEENPHONE

Organized for-

Corporate Communication Department

Grameenphone Ltd.

GPHOUSE

Basundhara, Baridhara

Dhaka-1229

Organized by-

1. Khan, Mufazzal Karim

2. Asfaq, Md. Zahid

3. Jaman, Md. Sakib

4. Ahamed, Fatematuz Tamanna

5. Islam, Nabila

X-clusive Research consultants

Banani, Dhaka, Bangladesh

July 26, 2011

LETTER OF TRANSMITTAL

X-CLUSIVE RESEARCH CONSULTANTS

Banani, Dhaka, Bangladesh. www.X-crc.com

July 26, 2011

Syed Shawkat Imam

Specialist, Corporate Communications.

Grameenphone Ltd.

GPHOUSE

Basundhara, Baridhara

Dhaka-1229

Subject: submission of a report about the solution of communication barriers in GP.

Dear Sir,

We are submitting to you the report, due July 26, 2011 that you requested. The main objective of this report is to inform you about the communication barrier and its solution in GrameenPhone. The content of this report concentrates on the structural and acoustical aspects of the GP. If you should have any questions concerning our project and paper please feel free to contact at www.X-crc.com.

As it's a big company with high profile official and they are highly trained up we don't give any suggestion. From our research we give only the problem solving suggestion to you according to communication barrier.

We would be delighted to discuss this report and conclusion with you at your request. Our research company and we thank you for your confidence in selecting our company to prepare this comprehensive report.

Sincerely yours,

Name Signature

1. Khan, Mufazzal Karim

2. Asfaq, Md. Zahid

3. Jaman, Md. Sakib

4. Ahamed, Fatematuz Tamanna

5. Islam, Nabila

X-clusive Research consultants

ACKNOWLEDGEMENT

This is our humble attempt to present gratitude in writing this "Report". We have truly drawn upon our own experience as student of Business Communication. We have also received help from number of persons in preparing this report and we would like to thank them all.

First, we would like to express our gratitude to Shahed, Dr. Faheem Hasan who let us prepare this report on this topic. We are also thankful to the authors, whose journals we have consulted in preparing this dissertation.

Last but not the least; we would like to thank Mr. Stein Naevdal-Larsen, Chief Marketing Officer of GP Mr. Khalid Hasan, Director Regulatory & Corporate Affairs & Rubaba Dowla Motin, Head of Brand along with all the persons who have helped us providing the information related to our topic. We like to express our heartiest gratitude to all of them. We also like to special thanks the person whom gives us the data about our project topics. Than we also

Finally, we like to add few more words saying that, this report is prepared by novice and naturally, there could be unwilling errors and omission which are extremely belonging to us.

TABLE OF CONTENTS

PREFATORY PART: PAGE NUMBER

* COVER PAGE ---------------------------------------------------------------------------------------------- -01

* LETTER OF TRANSMITTAL----------------------------------------------------------------------------02

* ACKNOWLEDGEMENT-----------------------------------------------------------------------------------03

* TABLE OF CONTENTS-----------------------------------------------------------------------------------04

* EXECUTIVE SUMMARY----------------------------------------------------------------------------------05