Job Analysis Case

Job Analysis

Job Title: Coordinator of Janitorial Services

1. Basic Functions and Scope of Job:

Supervise work activities of janitorial personnel while performing everyday custodial duties in a commercial establishment.

2. Work Performed:

Assign duties, inspect work, and investigate complaints regarding janitorial services and take corrective action. (once a day)

purchase janitorial supplies and equipment. ( on need bases)

Janitorial responsibilities include basic cleaning: sweeping, mopping or vacuuming floors, dusting, polishing furniture and cleaning glass. They may also be required to clean chimneys and laboratory equipment.(every day)

May include minor to major repairs to heating, cooling, ventilating, plumbing and electrical systems.(once a week)

May be responsible for locking doors and ensuring the building is free of any hazards.(every day)

Records personnel data on specified forms(every day)

Recommends personnel actions, such as hires and discharges, to ensure proper staffing.(once a month)

3. Work Contacts: The extent to which the position requires the ability to gain cooperation, persuade and influence other people. Indicate the level, frequency, difficulty and importance of work contacts.

Contacts Frequency Purpose of Contact Means of Contact

Immediate Peers each day planing of days activties Email and face to face discussions

Peers in other depts. everyday to look after their equipment Face to face

Immediate Manager each day to get orders and report email

Managers in other depts. no contact

Executives no contact

Customers no contact

Other (specify)

4. Decision-Making Authority: Indicate level of discretion or authority allowed under company policies, procedures and practices.

Assign duties, inspect work, and investigate complaints regarding janitorial services and take corrective action. May purchase janitorial supplies and equipment.Recommends personnel actions, such as hires and discharges, to ensure proper staffing.

5. Supervisory responsibility:

Assign duties, inspect work, and investigate complaints regarding janitorial services and take corrective action. Needs to follow up on its subordinates to make sure the job is performed well and pass on report to the branch supervisor.

Look over and manage a team of 10 janitors in the building.

Become link between the Janitors and upper level of management

6. Physical Effort: Amount of physical exertion expended in handling materials,