Msc - Malaysia Cybercenter Design Standards
Essay by Dennis Gammad • June 20, 2017 • Lab Report • 1,779 Words (8 Pages) • 1,226 Views
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MSC Malaysia Performance Standard Rev. 2008_v1.4.3_19122008 (Cybercities)
© MSC Malaysia Cybercities Department 2008
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Telecommunication Infrastructure & Services
(Responsible Parties : CCM)
No. | Performance Parameters | Performance Standard | Supporting Documents | Compliance (Y/N) | Remarks |
1.1.1 | Availability of CMDF room for a multiple licensed operator environment | Available | Photographic evidence or building plans | Yes | Will include in tender specification |
1.1.2 | Availability of inside plant facilities to support building internal cabling system | Available | Photographic evidence or building plans | Yes | Will include in tender specification |
1.1.3 | Availability of dual building access infrastructure to ensure infrastructure redundancy | Available | Photographic evidence or building plans | Yes | Will include in tender specification |
1.1.4 | All internal copper wiring shall be minimum enhanced CAT 5 or equivalent standard | Available | Photographic evidence or building plans | Yes | Will include in tender specification |
1.1.5 | No exclusivity agreements limiting other licensed operators' ability to offer services directly to end users | Available | Letter of Undertaking | MSPSB to advise | |
1.1.6 | Availability of all range of voice, data/internet services to all customers | Available | Broadband Readiness Report and/or Written Commitment from Telco | MSPSB to advise | |
1.1.7 | Availability of broadband access (non dial-up) to business customers for data/internet services | Minimum 2Mbps per subscriber | Broadband Readiness Report and/or Written Commitment from Telco | MSPSB to advise | |
1.1.8 | Full coverage by all local mobile networks within all accessible areas (indoors and outdoors) | Minimum 98dBM | Cellular Coverage Report | MSPSB to advise | |
1.1.9 | Availability of GPRS coverage within all accessible areas indoors and outdoors | Available | Cellular Coverage Report | MSPSB to advise |
1.2 Broadband Access Service – Performance Guarantees
(Responsible Parties: Telcos, ISPs, Resellers)
No. | Performance Parameters | Performance Standard | Supporting Documents | Compliance (Y/N) | Remarks |
1.2.1 | Network latency from the broadband user to the nearest edge node of the regional broadband network or Broadband Remote Access Server (BRAS) shall be no more than 85% for 95% of the time | Shall Be No More than 85% for 95% of the time | Letter of Commitment / Publication Brochure or SLA | MSPSB to advise | |
1.2.2 | Packet loss* shall not exceed 1% between the user and the nearest edge node of the regional broadband network or BRAS | 1% | Letter of Commitment / Publication Brochure or SLA | MSPSB to advise | |
1.2.3 | Throughput or bandwidth utilisation between the user and the nearest edge node of the regional broadband network or BRAS shall be no less than 90% of the subscribed level for 95% of the time for the purposes of uploading and downloading | 90% | Letter of Commitment / Publication Brochure or SLA | MSPSB to advise | |
1.2.4 | Annual network service availability shall be 99.9% for all users. | 99.9% | Letter of Commitment / Publucation Brochure or SLA | MSPSB to advise |
* Packet loss is measured by averaging sample measurements
1.3 Service Lead Time – Performance Guarantees
(Responsible Parties: Telcos, ISPs, Resellers)
No. | Performance Parameters | Performance Standard | Supporting Documents | Compliance (Y/N) | Remarks |
1.3.1 | Maximum service provision installation lead time for basic telephone upon confirmed order | 24 hours | Letter of Commitment / Publication Brochure or SLA | MSPSB to advise | |
1.3.2 | Maximum service provision installation lead time for Domestic private leased circuits upon confirmed order | 14 working days | Letter of Commitment / Publication Brochure or SLA | MSPSB to advise | |
1.3.3 | Maximum service provision installation lead time for International private leased circuits upon confirmed order | 30 working days | Letter of Commitment / Publication Brochure or SLA | MSPSB to advise |
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