A Study of Job Satisfaction of Employees - Bajaj Allianz Life Insurance Company Limited

A STUDY OF JOB SATISFACTION OF EMPLOYEES

AT

"BAJAJ ALLIANZ LIFE INSURANCE COMPANY LIMITED"

SHIVANI K

Ht.NO: 140809672020

Project Submitted in partial fulfillment for the award of degree of

Master of Business Administration

From: Osmania University

Dr. B. R AMBEDKAR INSTITUTE OF MANAGEMENT & TECHNOLOGY

(Affiliated to Osmania University)

BAGHLINGAMPALLY, HYDERABAD - 500009

2009-2011

DECLARATION

I, here by declare that this project report titled "JOB SATISFACTION" submitted by me to the Department of Business Management, O.U., Hyderabad, is a bonafide work undertaken by me and it is not submitted to any other university or institution for the award of any Degree, Diploma / Certificate or published any time before.

Name of the Student : signature of the student Address of the student :

CERTIFICATE

This is to certify that the project titled JOB SATISFACTION in BAJAJ ALLIANZ LIFE INSURANCE CO. LTD has been carried out by Ms SHIVANI K Hall ticket No 140809672020 for the award of MBA Programme, Department of Business Management O.U, Hyderabad, under my supervision and to the best of my knowledge the work is original.

Project Guide

ABSTRACT

ACKNOWLEDGEMENT

CONTENTS

Page No:

1 INTRODUCTION 03

 Need for the study

 Objectives of the study

 Scope of the study

2

RESEARCH METHODOLOGY

3 08

PROFILE OF THE COMPANY

4 18

REVIEW OF LITERATURE

5 33

DATA ANALYSIS AND INTERPRETATION

6 59

FINDINGS , CONCLUSIONS & SUGGESTION

QUESTIONNAIRE

BIBLIOGRAPHY

ANNEXURES

INTRODUCTION

INTRODUCTION

Human resources management is primarily concern with the people management. It Is a crucial subsystem in the process of management. The success or of the organization not only depends on the material, machines and equipment but also on the personnel who put in their best efforts for efficient performance of the job.

Human resources management is the management of employees skills, knowledge, talents aptitudes, creative abilities etc.

DEFINITION

Human Resource Management (HRM) is the function within an organization that focuses on recruitment of, management of, and providing direction for the people who work in the organization.

JOB SATISFACTION DEFINITIONS

Job satisfaction is in regard to one's feelings or state-of-mind regarding the nature of their work. Job satisfaction can be influenced by a variety of factors, eg, the quality of one's relationship with their supervisor, the quality of the physical environment in which they work, degree of fulfillment in their work, etc.

NEED FOR THE STUDY

* Job satisfaction has positive relation on mental health of the people

dissatisfaction with one's job may have an especially volatile spill over their

attitudes.

* Job satisfaction is also said to influence physical health of an individual.

* Satisfied individual can find it easy to line with as well as outside the organization happily.

* Reduces absenteeism and turnover.

* Unsatisfied need Leads to tension Creates attempts to attempts Search behavior Makes Efforts for Goal achievements Leads to Satisfaction Leads to Reduction of tension

OBJECTIVES OF THE STUDY

* To study the nature and importance of job satisfaction at work place.

* To study various factors, determinants and outcomes of job satisfaction.