Business Communication Trends

Business Communication Trends

What role does business communication play in your day-to-day activities at work?

Effective business communication plays a major role in all day-to-day activities. Good communication skills are a requirement for the successful business. Effective daily communication with employees and the consumer helps to maintain a certain standard of living, trust, and goodwill.

"Poor communication can cost billions of dollars. Not all communication costs are so dramatic. When communication isn't as good as it could be, you and your organization pay a price in wasted time, wasted effort, lost goodwill, and legal problems," (Locker & Kienzler, 2008, p. 10).

In my place of employment, poor communication has lead to low morale, increased absenteeism, and frustration among the bus drivers and teachers. There has been a total lack of communication from the top administrators to the director which has led to rumors and speculation. Parents, teachers, and bus drivers are left in the dark without any knowledge of what the future may hold for the students. Most of the employees feel the district has given them very little reason to have trust and goodwill that the administrators have knowledge of what they are trying to accomplish.

The district employees must have good communication skills toward the parents, children, and teachers to help save time, build goodwill, communicate points more clearly, and make efforts more effective.

How does it help you manage your daily work activities?

Effective communication with businesses is a necessity for everyone. It is through good communication skills with banks that mortgages, car notes, credit cards, and bank accounts are managed. It is necessary to communicate with the utility companies, the cashier at the grocery store, the attendant at the gas station, clergy in the church, and in the workplace. Most of my communications are face-to-face; although there are still some communications made through the Internet or e-mail. These transactions help me to keep a balance of how much money I have to spend and where I need to spend it.

Good communication skills are also needed as a bus driver. It is necessary to have a good rapport with the students, parents, and teachers. I need to communicate with the students about the bus schedule and expected bus behavior. A salutation when the student loads and unloads, and a short personal conversation helps the student learn to trust and have faith in the driver. While it is not necessary for the student to like you, it is necessary for the student to respect you, as a driver and an adult.

Communication with the parents and teachers are also a must for a school bus driver. Parents like to know they can trust the driver with the most prized possession, their