Motivational Case

1. Equity theory is a model of motivation that explains how people strive for fairness and justice in social exchanges or give-and-take relationships. In the equity theory all workers want there to be a level of fairness between each other. In this motivational case, there seems to be a level of perceived inequality. Susan and Hari, both of whom have been at the company a few years less than Rosanna and Yang, continually cause extra work for others. Susan and Hari are not good at judging time and often wait until the last minute before a deadline. This often times causes more work for Rosanna and Yang. This can be perceived as a negative inequality because it is not fair for Rosanna and Yang to constantly have to do someone else's work because of their refusal to follow directions and deadlines. To ensure that this does not continue to happen I implemented a new way to get things done. I met with the group and established deadlines for returning feedback and specific responsibilities to make sure that nobody has to do anyone else works. However three months into this it seems that Susanna and Hari are not following procedure and still creating more work for others. It is because of this that I must check the interactional justice of Rosanna and Yang. I need to see the extent to which they feel fairly treated after procedures have been implemented. As the manager I must take actions to make sure that the job is getting done on time and correctly, all while there is equality for all employees.

2. There are two main objectives that I want to achieve in my feedback session with Susan and Hari. I will be using this session not to demean them, but rather to motivate, support, direct, and regulate work efforts and outcomes. My first main objective will be to instruct Susan and Hari that they must get their work in a week before the deadline. I will let them know that the work needs to be in early so it can be looked over and tell them that it is not fair for them to get the work in late and create more work for others. I do not think they will object to this. Although they may try to explain that "this is how they get their work done", I believe that once they realize that they way they do their work is causing others more work they will understand. My second main objective that I will cover in the feedback session will be to tell them how well they have been doing. I will motivate them to continue to work hard as teams by letting them know that I respect their effort and pride in their work.

3. Choosing a place to meet Susan and Hari will be important. I will choose a neutral location, in the office, which will serve as a comfortable meeting place. I will meet them in the office in a neutral meeting room. I will sit with them at a circular table. This will help to create an open meeting where everyone feels comfortable to report his or her feedback. I will choose to meet with them separately. I feel