Service offerings Testing and Validation Checklist

Benchmarks

 What are your benchmark organizations? What are the benchmark parameters (dimensions) taken into consideration?

 Actions items to achieve these benchmarks? Timelines?

People

 What is team strength? How many of them are dedicated resources? What are their competencies and roles (sales support, core leadership, technical architects, trainers, etc)?

 Clearly identified SO team and Project Management / Solution delivery teams

 Criteria for deployment of an associate in a project (in terms of minimum years of work experience in the relevant technology / certifications achieved, etc)

Process:

* Is SO Binder ready? If yes, who has validated the same? If not, what is the plan? (Action items with regards to timelines)

* What is the status of the SO on the following parameters :

* Who are target users for the binder?

* Content and its relevance vis-à-vis its target audience?

* Quality of representation of the SO on Satyam Website and comparative assessment with competition

* SO mapping with competition

* Quality and number of Case Studies

* What are the Objectives to be met by the binder (e.g. sales-oriented or internal usage, etc)?

* Are the desired objectives being met? What are the outcomes?

Product:

 Infrastructure availability, such as development platforms, software licenses, in-house tools, etc.

 Solution technology stacks and our position vis-à-vis our competitors (ie, how many stacks do competition cover? how well they cover vis-à-vis Satyam)

Patent

 Innovative paradigms used

 White spaces

Promotion:

 Trainings conducted to Sales teams

 Acceptability of SO by Sales teams

 Industry analyst ratings

 Whitepapers

 Blogs

Faster

 Turnaround cycle time for developing an ELTP to a deployable resource

Larger

 Skilled