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Last update: February 9, 2016
  • Comparison Between Malaysia Airlines and Air Asia Organizational Behaviour

    Comparison Between Malaysia Airlines and Air Asia Organizational Behaviour

    ORGANIZATIONAL BEHAVIOR MALAYSIA AIRLINES VS AIR ASIA TABLE OF CONTENT OBJECTIVES 1. To fulfil the syllabus requirement. 2. To learn about the real Organizational Behavior practices at Air Asia and Malaysia Airlines. 3. To work together in a team in producing a high quality report on the topic given MALAYSIA AIRLINES COMPANY BACKGROUND Malaysia Airlines is the national carrier airline operating flights from Kuala Lumpur International Airport and from secondary hubs in Kota Kinabalu and

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    Essay Length: 3,514 Words / 15 Pages
    Submitted: April 12, 2017 Essay by Khairoberts7
  • Buying Behavior Decision Making

    Buying Behavior Decision Making

    Case 4 Ryan Leadley 1. The companies that are using Foursquare I believe are going to have more success than those that do not. These companies are gaining personal information and tailoring ads and deals towards these consumers. One of the principles that this company is using is operant conditioning. They are for sure controlling consumers’ behavior with consequences. The consequences that are being used are positive, mostly with the rewards systems. This is giving

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    Essay Length: 319 Words / 2 Pages
    Submitted: April 18, 2017 Essay by Ryan Andrew
  • Insure Your Supply Chain Control: Critical Success Factors

    Insure Your Supply Chain Control: Critical Success Factors

    White Paper “Planning The Future Supply Chain Together” INSURE YOUR SUPPLY CHAIN CONTROL: CRITICAL SUCCESS FACTORS ________________ Acknowledgements The ISLI Supply Chain Forum Team 2015 would like to warmly thank the following persons involved in the preparation of this white paper: BABAI Zied, Professor KEDGE Business School DUCONGE Emilie, Assistant KEDGE Business School ESTAMPE Dominique, Professor KEDGE Business School FERREY Marc Principal, CAPGEMINI Consulting GOMBERT Louis-Francois, President, Club Demeter JAEGLER Anicia, Professor KEDGE Business School

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    Essay Length: 6,882 Words / 28 Pages
    Submitted: April 19, 2017 Essay by Siddhant Mishra
  • Theories of Organisational Behaviour Have No Relevance for the Modern Manager

    Theories of Organisational Behaviour Have No Relevance for the Modern Manager

    Theories of organisational behaviour have no relevance for the modern manager The classical theorists were the early exponents of theories about management and organizational behaviour and they flourished in the latter part of the nineteenth and the early twentieth century. The classical theories were a product of their times and things are very different now. Nevertheless, this doesn’t mean that these theories are entirely irrelevant, which need to suit each set of circumstances. There are

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    Essay Length: 1,569 Words / 7 Pages
    Submitted: May 6, 2017 Essay by Izellah
  • Tripadvisor and Customer Reviews

    Tripadvisor and Customer Reviews

    TripAdvisor and Customer Reviews z5085808 Siqi Liu Introduction Attracting 390 million monthly average unique visitors and 465 million reviews and opinions, TripAdvisor has become the largest online platform for travel forum in the world (TripAdvisor, 2017a). Its success indicates the explosive development of user generated content (UGC) related to travel. Consumers have shown greater reliance on user generated contents when they are making decisions about travelling. Almost half of travelers visiting different parts of the

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    Essay Length: 1,655 Words / 7 Pages
    Submitted: May 28, 2017 Essay by 647000
  • What Are the Characteristics of Cabo San Viejo’s Customer Base? How Healthy Is the Firm’s Customer Base?

    What Are the Characteristics of Cabo San Viejo’s Customer Base? How Healthy Is the Firm’s Customer Base?

    Cabo San Viejo – Rewarding Customer Loyalty 1)What are the characteristics of Cabo San Viejo’s customer base? How healthy is the firm’s customer base? Ans) Cabo San Viejo founded by Dave and Florence Blumenthal in 1977 in Palm Spring, California. It is a vacation/fitness resort which provides healthy lifestyle to its guest. The enormous number of Cabo San Viejo’s spring guests are rich or the upper middle class and females from California. In Palm Springs

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    Essay Length: 1,634 Words / 7 Pages
    Submitted: August 8, 2017 Essay by Abdulla Al Monsur
  • When You Improve Your Product So It Does the Customer's Job Better, Then You Gain Market Share

    When You Improve Your Product So It Does the Customer's Job Better, Then You Gain Market Share

    When you improve your product so it does the customer's job better, then you gain market share. - Clayton Christensen 1. Based on the definition of a disruptive innovation and the disruptive innovation model described in The Innovator’s Solution, are energy bars a disruptive innovation? Justify your answer with supporting reasoning. To answer this question, you will need to discuss the product category PowerBar was competing against in the early stages of the energy bar

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    Essay Length: 3,878 Words / 16 Pages
    Submitted: September 17, 2017 Essay by Sheena McClenton
  • Customer Satisfaction and Engagement

    Customer Satisfaction and Engagement

    Customer Satisfaction and Engagement Tutor Words: 1500 ________________ Table of Contents Executive Summary: 3 Introduction: 4 Customer Satisfaction vs. Customer Engagement: 4 Assessing the Consumer Data: 6 Recommendations: 7 Conclusion: 8 References: 9 ________________ Executive Summary: In order to comprehend the customer retention and loyalty in the retail sector, it is important to evaluate the difference between both the customer satisfaction and customer engagement as a tool. Customer engagement tool encompasses on various elements required

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    Essay Length: 2,176 Words / 9 Pages
    Submitted: September 26, 2017 Essay by Vishanth Panakkal
  • Maq Software Delivers Business Intelligence Solution Analyzing - Customer Satisfaction Through Powerbi Custom Visuals

    MAQ software delivers Business Intelligence solution analyzing Customer Satisfaction through PowerBI custom visuals[a] MAQ software with expertise in analyzing segment, personalize, and pattern behaviors and competitive intelligence analytics, was tasked with analyzing the satisfaction level of the customer via post purchase survey. The customer was specifically troubled with the declining NPS and tasked MAQ to provide an analytical solution that could explain the variation and the downward trend. MAQ software team utilizing its expertise in

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    Essay Length: 1,054 Words / 5 Pages
    Submitted: September 27, 2017 Essay by Ishan Gupta
  • Perception = Organizational Behaviour

    Perception = Organizational Behaviour

    Perception: The one-sided truth The basic gist of my learnings in class was to work on unlearning the basic instinct to quickly judge another person. I had always thought of myself to be a fairly “self-aware” individual but I realized that I was unknowingly biased and lenient towards this assessment. Like everyone else, I have been through the continuous process of cognitive and sub conscious learning, and the session on perceptual processes manages to invoke

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    Essay Length: 777 Words / 4 Pages
    Submitted: December 10, 2017 Essay by Saurabh Negi
  • Lego Consumer Behaviour

    Lego Consumer Behaviour

    200846662 Leeds University Business School Assessed Coursework Coversheet For use with individual assessed work Student ID Number: 2 0 0 8 4 6 6 6 2 Module Code: LUBS2010 Module Title: Consumer Behaviour Module Leader: Tao Jiang Declared Word Count: Please Note: Your declared word count must be accurate, and should not mislead. Making a fraudulent statement concerning the work submitted for assessment could be considered academic malpractice and investigated as such. If the amount

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    Essay Length: 5,186 Words / 21 Pages
    Submitted: December 22, 2017 Essay by TrudieSamworth
  • Fozan Organization Behaviour

    Fozan Organization Behaviour

    Edwardes College Peshawar Organizational Behaviour SUBMITTED BY: Syed Furqan shah SUBMITTED TO: Salman Ahmad Acknowledgement We are extremely thankful to ALLAH Almighty ‘Who’ is beneficial and merciful and whose blessings enabled us to complete this project on time. Secondly we would like to acknowledge our instructor Sir Salman Ahmed Also we would like to acknowledge our parents and friends who encouraged us to reach the position we are in right now. We hope that our

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    Essay Length: 3,568 Words / 15 Pages
    Submitted: February 1, 2018 Essay by furqan77
  • Business: Custom-Made Burger Restaurant

    Business: Custom-Made Burger Restaurant

    Business: Custom-made burger restaurant Intro: Our business idea is about the burger restaurant which will provide the customers a unique service of making their burgers as they like, a custom made burger restaurant. This is a unique idea and there's only one business that is providing this service in Lahore and is not that famous yet because of their poor location and that's going to our competitive edge. Here is the feasibility analysis of our

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    Essay Length: 1,139 Words / 5 Pages
    Submitted: February 6, 2018 Essay by Talib Ilm
  • Strategies in Sustaining Successful Customer Relationship as Perceived by Customers of National Bookstore Starmall Alabang

    PAMANTASAN NG LUNGSOD NG MUNTINLUPA College of Business Administration STRATEGIES IN SUSTAINING SUCCESSFUL CUSTOMER RELATIONSHIP AS PERCEIVED BY CUSTOMERS OF NATIONAL BOOKSTORE STARMALL ALABANG Lumagui, Ma. Anne Nichole B. Pama, Gerome D. Pinos, Alfie A. Surmieda, Jossedel S. BSBA-3MM-2 Mr. Ramonito Mesina. MBA Chapter 1 THE PROBLEM AND ITS SETTING This chapter contains the Background of the study, Theoretical framework, Conceptual framework, Statement of the problem, Hypothesis, and Significance of the study, Scope and limitations

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    Essay Length: 9,033 Words / 37 Pages
    Submitted: February 21, 2018 Essay by Eden Shane
  • What Are the Factors Influence Chinese Consumer Behaviour on Luxury Goods?

    What Are the Factors Influence Chinese Consumer Behaviour on Luxury Goods?

    Development of Social Control Running Head: LUXURY GOODS What are the factors influence Chinese consumer behaviour on luxury goods? [Name of the Writer] [Name of the Institution] ________________ Acknowledgment For this research, I would like to thank my family, friends and specifically my supervisor, for supporting and guiding me throughout my journey of learning. Without their support, it would not have been possible for me to conduct this research. ________________ Declaration I, (Your name), would

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    Essay Length: 12,770 Words / 52 Pages
    Submitted: February 28, 2018 Essay by nashra
  • Customer Needs and Business Opportunity 3 Operational Plan 4 Management and Key Personnel 7 Marketing Plan 8 Tesla Financial Projections

    Customer Needs and Business Opportunity 3 Operational Plan 4 Management and Key Personnel 7 Marketing Plan 8 Tesla Financial Projections

    Executive Summary 1 SWOT ANALYSIS 2 Porter 5 Forces 2 Customer needs and business opportunity 3 Operational Plan 4 Management and key personnel 7 Marketing plan 8 Tesla financial projections 9 0 Executive Summary Companies are big and complex, especially Tesla. Inside a company we can find an Internal environment composed by social entities and outside it we can find an external environment. To pursuit its goals a company has to have a valid strategy

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    Essay Length: 4,295 Words / 18 Pages
    Submitted: March 18, 2018 Essay by tecan03
  • A Behavioural Explanation for the Ipo Puzzles

    A Behavioural Explanation for the Ipo Puzzles

    The Basics of the Research Article reviewed: Iván A. Kataryniuk Di Costanzo, “A Behavioural Explanation for the IPO Puzzles”, Master Thesis CEMFI No. 0907, December 2009. The article, “A Behavioural Explanation for the IPO Puzzles” by Iván A. Kataryniuk Di Costanzo seeks to develop a model in which the approaches of the IPO phenomenon were taken from a theorist point of view. This article explains the main issue of initial public offering (IPO) and the

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    Essay Length: 554 Words / 3 Pages
    Submitted: May 10, 2018 Essay by sweeta
  • Six Reasons for Customer Satisfaction

    Six Reasons for Customer Satisfaction

    REVIEW QUESTIONS 1. Discuss and illustrate the important considerations in maintaining customer satisfaction, taking University of Economics and Finance (UEF) as given example. How has UEF been maintaining and expanding its loyal customer community, as well as to attract future students? Customer satisfaction is a marketing term that measures how products or services supplied by a company meet or surpass a customer’s expectation. Customer satisfaction is important because it provides marketers and business owners with

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    Essay Length: 7,571 Words / 31 Pages
    Submitted: May 16, 2018 Essay by Trang Nguyễn Kim
  • Market Segmentation - Dividing a Market of Potential Customers into Groups

    Market Segmentation - Dividing a Market of Potential Customers into Groups

    Market segmentation is the process of dividing a market of potential customers into groups, or segments, based on different characteristics. Examples of market segmentation can be found in the products, marketing and advertising that people use every day. Market segmentation is important for marketers because market segmentation makes it easier for marketers to personalize their marketing campaigns. By arranging their company’s target market into segmented groups, rather than targeting each potential customer individually in market.

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    Essay Length: 254 Words / 2 Pages
    Submitted: May 25, 2018 Essay by Samrakshan
  • The Right Way to Buy a Franchise

    The Right Way to Buy a Franchise

    The Right Way to Buy a Franchise Entrepreneurs should do their homework before they invest into any franchise there are several steps that can help them to make the right choice. First, they have to evaluate themselves by asking several questions as what their goals is, their experiences, what kind of risks they are willing to take and what characteristics should be available in them to achieve the required success, there are several personality traits

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    Essay Length: 584 Words / 3 Pages
    Submitted: September 29, 2018 Essay by Hazem Khedr
  • Gibson Insurance Company Case Analysis

    Gibson Insurance Company Case Analysis

    Gibson Insurance Company Summary The Controller, Rebecca Hampton has been placed in charge of implementing a new management planning and performance system. The better allocation of costs would help management to have a more accurate view of product profitability as well as provide a more in-depth understanding of product pricing decisions and sales agent compensation, plus highlight areas for cost improvement. Key Problem(s) * System of cost allocation was inadequately allocating cost and resources. For

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    Essay Length: 1,237 Words / 5 Pages
    Submitted: October 21, 2018 Essay by William Johnson
  • Why the Customer Experience Is Important?

    Why the Customer Experience Is Important?

    It is important for any business to promote products because of the lasting impact promoting has on customer. According to Kotler, the use of advertising, public relations sales promotion, and personal selling are used “to communicate customer value and build customer relationships persuasively’’. An effective and the correct blend of the promotional mix being used properly in order to gain customers continuously and achieve both short and long term success. Why the customer experience is

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    Essay Length: 789 Words / 4 Pages
    Submitted: December 7, 2018 Essay by Candy Lidyatan
  • Shareholder Agreement Buy-Sell Revised

    Shareholder Agreement Buy-Sell Revised

    SHAREHOLDERS AGREEMENT This Shareholders Agreement (the “Agreement”) is made and entered into this ___ day of _________________, 20__, by and between Samer Salka, M.D., an individual (“Salka”), Abedelrahim Asfour, M.D., an individual (“Asfour”) and Premier Cardiovascular Specialists, P.C., a Michigan corporation (the “Corporation”). Salka and Asfour shall be referred to in this Agreement collectively as “Shareholders” and may be referred to individually as “Shareholder.” WHEREAS, Shareholders together are the owners of all of the issued

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    Essay Length: 2,678 Words / 11 Pages
    Submitted: December 9, 2018 Essay by Abed Asfour
  • Customer Information Dna

    Customer Information Dna

    ANSWER : Collection of data from customer, with or without customer approval. Data collection can be done through direct interaction with the customer or using software that records data from browser cookies, amount of time spent per page, number of page viewed, most visited page and page re-visited continuously. (Hauser W, 2007 ‘Marketing Analytics: the evolution of marketing research in the twenty first century’, Direct Marketing: An international journal, Vol. 1, No. 1, pp. 38-54).

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    Essay Length: 446 Words / 2 Pages
    Submitted: January 23, 2019 Essay by Ando
  • Busi 2215 Organizational Behaviour: Groups Structure and Culture - Apple Computer Inc

    Busi 2215 Organizational Behaviour: Groups Structure and Culture - Apple Computer Inc

    BUSI 2215 Organizational Behaviour: Groups Structure and Culture Assignment #2: Apple Computer Inc. Group 1 1 - How does the Apple Company structure change in the years described in the case? At its birth in 1977, Apple’s structure was typical of most new companies; organic, simple and informal with the power centralised to its founders. This structure was apparent especially in the Macintosh division. The company valued creativity and innovation which encouraged employees to develop

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    Essay Length: 528 Words / 3 Pages
    Submitted: January 28, 2019 Essay by Zhilu Chen

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