Holiday Inn's Job Satisfaction

ABSTRACT

Job satisfaction is an important area to determine the view of the library

professionals towards their job in the library. The study has been under taken

to measure the level of job satisfaction of library professionals in Bangladesh

and how the job facets affect on job satisfaction of library professionals do.

There is a cross sectional observational study to see the level of job satisfaction

among library professionals. A standard questionnaire (MSQ, 1967) is used to

measure the level of job satisfaction of the sample.

KEYWORDS

Job satisfaction, Library Professionals, Libraries, Bangladesh

INTRODUCTION

Lack of job opportunity is a big hindrance for the economic and social development of

Bangladesh. In the digital era, the job satisfaction is one of the vital issues which are

responsible for the poor employability of library professionals. Statistically, discrimination

within the job and different job related factors like; pay promotion, working condition, social

status security, recognition etc. are a major determinant, which decides satisfaction as a

whole. In case of library professional’s job satisfaction, it is important because the result of

the relationship between psychological factors and work outcome of individuals are the most

significant aspects.

Job satisfaction is a complex phenomenon that can be variably interpreted. It is the absence of

pain, oppressiveness and intolerance and also indeed enjoyment of work. Job satisfaction

studies are based on emotional response of employees which is related with some

socio-cultural, organizational and personal factors variables like pay, promotion, supervision,

benefits, contingent rewards, operating procedures, co-workers, nature of work, working

conditions, social status etc.

OBJECTIVES OF THE STUDY

The objectives of this study are:

1. To measure the level of job satisfaction of library professionals in Bangladesh.

2. To know how the job facets affect the job satisfaction of library professionals in

Bangladesh.

3. To recommend a proper guideline to improve the level of job satisfaction of library

professional’s in Bangladesh.

HYPOTHESIS

H1: Job facets have no significant influence on job satisfaction.

H2: Job facets have significant influence on job satisfaction.

Research Question

 What is the level of job satisfaction of library professionals?

 Are the job facets affecting the job satisfaction of library professionals?

 Is there proper guideline to improve the level of job satisfaction of library

professionals in Bangladesh?

Significance of the Problem

Bangladesh is a poor country. Most of the people still cannot afford to live a better life

because of their poor economic condition. Library staffs are believed that rank of their

position is first class but most of the time there is no promotion in this job field. So, job

satisfaction level of library professional is low. As promotion is rare in this field & the salary

is not increased for this reason, library staffs are unwilling to provide better service most of

time.

Literature Review

In the literature review, Khaleque & Rahman (1987) and Alam et al. (2005) identified most of

the job facets influenced the level of job satisfaction. On the other hand, Rahman, (1989) also

investigated that not only the job facets but also job stress influenced the job satisfaction of

the employees. Therefore, Ashraf et al. (2009) highlighted on some dependent variables like

carrier growth, training and development, professionals appraisal, company loyalty, have

relationship with job satisfaction. However, However, Rahman et al. (2009) studied the level

of job satisfaction on the basis of some factors which are: self-actualization, inquisitiveness

factors, aesthetic factors and comparison factors.

In the literature review, Thornton (2000) and Karim (2008) described different background

variables namely age, gender, level of education, marital status, and institutions pay,

promotion, working conditions, co-workers, job status, job security, recognition, supervision

and social status as playing a significant role to determinate the degree of job satisfaction

among different professionals.

From the literature review, it observed that salary, status and organizational climates greatly

influenced the level of job satisfaction of the library professionals in the country.

Consequently, study on job satisfaction of library professionals in Bangladesh is very less.

Research on job satisfaction among Bangladeshi library personnel is lacking. There is an

opportunity to do