Job Satisfaction

CONTENTS

CHAPTER NO. TITLE OF CHAPTER PAGE NO.

Contents

List of Tables

List of Graphs

List of Figures

1 Introduction

2 Job Satisfaction

2.1 Definitions

2.2 History

2.3 Importance

2.4 Importance to worker and organization Factors

2.5 Workers role in job satisfaction reasons

2.6 Factors

2.7 Reasons of low job satisfaction

2.8 Effects Of Low Job Satisfaction

2.9 Influences

3 Models of job satisfaction

3.1Model of facet of job satisfaction

3.2 Affect theory(Edwin A. Locke 1976)

3.3 Dispositional Theory( Timothy A. Judge 1988)

3.4 Two-Factor Theory (Motivator-Hygiene Theory)

3.5 Job Characteristics Model (Hackman & Oldham)

3.6 Modern method of measuring job satisfaction

3.7 Rating scale

3.8 Personal interviews

3.9 action tendencies

3.10 Job enlargement

3.11 Job rotation

3.12 Change of pace

3.13 Scheduled rest periods

4 Research methodology

4.1 Introduction

4.2 Drafting Of Questionnaire

4.3 Sampling

4.4 Research objectives

4.5 Data Collection

4.6 Relevance And Limitation Of Study

4.7 Chapterisation

5 Organizational profile

5.1 Background & History

5.2 Bright Features

5.3 Customer's Preference

5.4 Maruti Suzuki Today

5.5 Wide Range Of Cars

5.6 Maruti Suzuki & Motor Sports

6 Data presentation, Analysis and Interpretation

7 Conclusions And Suggestions

Appendices

Appendices A -

Questionnaire

Bibliography

LIST OF TABLES

TABLE NO. TITLE OF TABLE PAGE NO.

6.1

Responses regarding whether the respondents are satisfied with the workplace

6.2 Responses regarding whether the respondents are satisfied with the infrastructure of organization

6.3 Responses regarding whether the respondents are satisfied with the canteen facility provided by organization.

6.4 Responses regarding whether the respondents are satisfied with the implementation of rules and responsibilities.

6.5 Responses regarding whether the respondents are satisfied with the freedom given at work.

6.6 Responses regarding whether the respondents are satisfied with the team spirit in organization

6.7 Responses regarding whether the respondents are satisfied with convenient working hours

6.8 Responses regarding whether the respondents are satisfied with Job security

6.9 Responses regarding whether the respondents are satisfied with the targets achievable.

6.10 Responses regarding whether the respondents are satisfied with the targets achievable

6.11 Responses regarding whether the respondents are satisfied with the opportunities of promotions

6.12 Responses regarding whether the respondents are satisfied with the payment of salary on time

6.13 Responses regarding whether the respondents are satisfied with the quality of formal training and induction program

6.14 Responses regarding whether the respondents are satisfied with the quality of in-house training

6.15

Responses regarding whether the respondents are satisfied with the period of training

6.16 Responses regarding whether the respondents are satisfied with the proper and proactive HR division Responses regarding whether the respondents are satisfied with the performance appraisal system

6.17 Responses regarding whether the respondents are satisfied with the performance appraisal system

6.18 Responses regarding whether the respondents are satisfied with the performance appraisal system

6.19 Responses regarding whether the respondents are satisfied with the celebration of employees birthday

6.20 Responses regarding whether the respondents are satisfied with forum for face to face communication

6.21 Responses regarding whether the respondents are satisfied with encouragement to employees suggestions